Time is Money
Accessible IT
Healthy IT
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Secure IT“IT Support Services for small and medium sized businesses, charities, and schools, located in and around Kent, South East England”
- Do you wish to cut the cost of your IT support?
- Too much time lost because of PC problems?
- Do your computers run slowly and your systems become unavailable?
- Are your anti-virus and software updates out-of-date?
- Would you benefit from having continuous IT support when working out of the office?
- Prefer to keep your existing support, but need help identifying potential IT problems before they impact your organisation?
If you can answer YES to any of the questions above, then we can help.
Rialto I.T. Services is a new online IT company based in Maidstone, Kent. We offer 24/7/365 remote IT Management and Support Services at affordable fixed monthly prices, with no long-term commitment .
Our team of experts can become your outsourced IT department, or work with and complement your existing IT support.
Keep your staff focussed on their objectives rather than resolving IT problems.
- Rialto I.T. Services provides a bridge to best practice and expert support. Through our innovative solutions, we help keep the focus on your business, not problems with your IT.
We employ a proactive, not just reactive, IT philosophy. We focus on preventing server and PC problems occurring in the first place, not just reacting when they do arise. Most day-to-day IT problems are preventable with our remote proactive maintenance. When you do need help, we provide 24/7 expert technical support for your PCs, Smartphones, devices such as printers and scanners, and business software. This is available through our 30-day unlimited Helpdesk via telephone and Remote Support Technology. All for under 70p per day per person.
If you prefer to keep your existing IT support, but need help identifying potential problems before they impact, we can help with our Network Monitoring Plan. This 24/7 monitoring complements your existing support through alerting your support staff to potential problems with your PCs/Servers/Network Devices. This proactive approach can give your support staff valuable time to act before problems with your IT arise.
We offer a range of managed Support Plans; from Server Care, PC Care, Network Monitoring, and a 24/7 Helpdesk, to a Complete Care Plan which covers most types of support. These plans are offered through fixed monthly subscriptions, with no long-term commitment or hidden charges.
All Support Plans are delivered in accordance with industry standard best practice and our strict Service Level Agreements.
With Rialto I.T. Services, you will experience:
- Less Downtime - Faster resolution leads to more productivity
- Fewer Day-to-day Issues - Proactive maintenance prevents problems in general
- Savings in Time and Money -Focus on company success rather than IT issues
- Fixed IT Budget - Monthly subscription plans with no lengthy term commitments
- Infrastructure Protection - Keep your network and devices safe and secure
- Secure Remote Connection - The connection to your network uses a secure 256 bit AES encryption
- Professional Certified Personnel - The Support Centre staff hold multiple professional certifications
Rialto I.T. Services also provide:
- Expert IT Project Management and Consultancy to SME's and Larger Organisations - To ensure delivery of key IT changes on time and within budget.
- IT Security Solutions - Tailored to your company's needs.
Contact Jon Burston if you would like to find out more about our services.
